Your personal information is completely secure at WinningBet. This privacy policy clearly explains what data we collect, how it is used, and what rights you have.
Welcome to WinningBet. We believe your privacy is a fundamental right, not a privilege. This Privacy Policy ("Policy") explains with full transparency how your personal information is handled when you use the WinningBet platform.
This policy applies to the winningbet.app website and all associated services. By using the platform, you agree to the terms of this privacy policy. If you do not agree, please refrain from using our services.
Our Core Commitment: WinningBet never sells, rents, or shares your personal information with unauthorized third parties.
This policy is framed in accordance with Bangladesh's Digital Security Act and international data protection standards. We are committed to safeguarding user data in line with the core principles of GDPR.
WinningBet collects various types of information to help us improve our services and personalize your experience. The categories of data we collect are detailed below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, gender | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number & address | Account Management & Communication |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Identity Documents | NID, Passport Number | Identity Verification & AML Compliance |
| Technical Information | IP address, browser & device information | Security & Fraud Prevention |
| Usage Data | Betting history, preferences, login times | Service Improvement & Personalisation |
Data may also be collected through automated technologies such as cookies, pixel tags, and log files, which are discussed in further detail later in this policy.
WinningBet uses collected data only for specific, legitimate purposes. All intended uses are outlined below.
WinningBet never uses your data to make decisions that could discriminate against you. All data usage is fair and lawful.
WinningBet retains your data only for as long as necessary — while your account is active and for any period required by law.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years (as required by law) |
| Betting History | 3 years after account closure |
| Cookies & Technical Logs | 30 days to 2 years |
| Support Contact | 2 years after last contact |
Once the retention period expires, data is securely deleted or anonymized by removing identifying details.
Cookies may be stored in your browser when you visit the WinningBet website. Cookies are small text files that help improve your browsing experience.
You can delete or block non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.
WinningBet uses the latest industry-standard technology to protect your data. Our security infrastructure is safeguarded across multiple layers.
Data Breach Response: In the event of a data security breach, we will notify affected users within 72 hours and take immediate protective measures.
As a WinningBet user, you have several important rights over your own data. We are committed to respecting and upholding those rights.
You can request to know what information we hold about you. A complete report will be provided within 30 days.
To correct inaccurate or incomplete information, please contact our support team. Your details will be updated accordingly.
Unless required by law, your data will be deleted upon request. After account closure, it is automatically removed after the designated retention period.
You may request a download of your data in a portable format (e.g., CSV).
You can object to the use of your data for marketing purposes and unsubscribe from promotional emails at any time.
In certain circumstances, you may request that processing of your data be temporarily suspended.
To exercise any of these rights, email our support team. We will respond within 30 business days.
WinningBet is intended for users aged 18 and above only. We do not knowingly collect information from anyone under 18.
Age verification is mandatory at registration. If a minor registers by mistake and we become aware of it, the account will be immediately closed and all collected data will be deleted.
To Parents & Guardians: If you believe your child has registered on WinningBet, contact us immediately at support@winningbet.app. We will act promptly.
WinningBet may update this privacy policy from time to time. We will notify you in different ways depending on the nature of the changes.
Visit this page regularly to stay informed about any updates.
If you have any questions, requests, or concerns regarding this Privacy Policy, please don't hesitate to get in touch with us.
Email: support@winningbet.app
We typically respond within 2 business days. For urgent matters, please reach out via live chat.
Our privacy policy isn't just words — it's backed by real technology and proven processes.
Every transaction and piece of personal data on WinningBet is protected by 256-bit SSL encryption — as secure as your bank.
A rigorous identity verification process ensures every account belongs to a genuine individual, protecting your account from misuse.
By adhering to international anti-money laundering policies, WinningBet has established itself as a legitimate and secure platform.
WinningBet never sells your personal information to third parties. Your data is used solely to improve your experience.
Enable 2FA to add an extra layer of protection to your account. Every login is verified via mobile OTP.
Our support team is always here to help with any privacy-related concerns, committed to resolving issues quickly.